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Conversations with African hospitality leaders.

Founders, operators, and technologists talking honestly about what it actually takes to build hospitality brands on the continent.

Episode 12

Who Really Owns the Guest Relationship?

with a Nairobi restaurant group founder

38 minListen →
Episode 11

Scaling a Franchise Across Three Countries

with a regional franchise operator

44 minListen →
Episode 10

What AI Can and Can't Do in a Real Kitchen

with a Triccess AI solutions lead

31 minListen →
Episode 9

Building Loyalty Without Discounting Everything

with a hotel group CMO

36 minListen →
Episode 8

The Talent Gap in African Hospitality

with a hospitality training director

41 minListen →
Episode 7

Inside an Innovation Lab: What We Test Before You See It

with the Triccess Innovation Lab team

33 minListen →

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